Sharp Academy

Welcome to Sharp Academy Service Training

Sharp Technical Services Group (TSG) is continuously striving to enhance a technician's professional development and learning experience. This includes a series of self-paced Online Service Training courses on Sharp Academy.

All required fields in your profile must be accurate and up-to-date to ensure proper reporting of course progress and completion. Be sure to scroll through all categories to add required information. If your name, dealership name, or WEB ID are incorrect, you may not receive credit for course completions. Contact success@sharpsec.com with any questions.

Online Service Training

Each course is made up of several subjects, comprised of self-contained modules that include:

Instructional Videos
Downloadable Reference Materials
Knowledge Checks

A technician can go through the subjects in any order he/she chooses.

Certification

Depending on the course, a technician can be certified either by subject within a course or for the course itself.

If your dealership has a Sharp Certified 3T Instructor, then the instructor will complete the certification process with you.

If your dealership does not have a Sharp Certified 3T Instructor, then your Sharp DSS will assist you with your certification.

Sharp Certified 3T Instructors will complete a Service Training Certification with their dealership’s DSS.

Getting Started

To begin, view the Sharp Academy Online Service Training Guide and follow the instructions in the Getting Started section. Prior to enrollment in any course, please make sure that your Profile is completed as required in our Sharp Academy Online Service Training Guide.

Once enrollment is complete, a technician may later select a course from among those available under Course Categories.

Welcome to Sharp Academy!

Please take the three Core courses before starting any other training course: Core Competencies, Core Monochrome, and Core Color.

Dear Service Teams,

Product installation videos are available for your relevant teams to view. Technical Video Library

Due to the advanced release of the BP-Series of MFPs, the Learning, Development and Support team is still working to create the highest quality training materials for these products. Our goal is to always empower our dealer/partners with a commanding knowledge of our latest products, so we apologize for this inconvenience.

If you have any questions, please contact us at success@sharpsec.com.

Thank you for your patience and understanding.

Sincerely,
Learning , Development and Support team

Sharp Academy Core Courses are Competencies, Monochrome, and Color. After taking these three courses, you can enroll in any online or 3T MFP training.

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